Thursday, June 07, 2007

So Movistar actually does something good...

aside from giving me a rather crappy service by:
  • Not helping me unlock my phone when I had to roam in the US for more than a month even if I was paying my plan punctually even when abroad.
  • Charging outrageous rates for international roaming of $29 MXN (around 3 bucks) per minute while abroad.
  • Piling up charges of roaming of calls that I didn't even answered while roaming in the US to an amount of more than $2500 MXN (that's around 250 bucks) in a month.
  • Cutting my service because some random "executive" (a.k.a customer service representative) dropped the ball while activating one of their "unlimited calls" modules so that a bunch of long distance and roaming charges piled up again.
  • Leaving one of my lines dead for a week when I "canceled" to move to an easier on the pocket prepaid plan with Movistar itself.
  • Having that dreaded all Flash site of them.
  • The non-arriving bill, especially when they've erred and are over charging me.
  • The omnipresent "Network busy" when I have to place a death or life call.
  • The seemingly always shrinking coverage area.
I can go on and on, but I guess you get the point.

Turns out their engineers indeed do work and they've been probing
UMTS/HSDPA service(PDF) here in Monterrey. Hope they'll get their act together and actually release some of that to the public at:
Government, companies,
seriously, what's up with all that "PDFing" of information thats meant to be easily accessible.

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